At Car Rental Wala, we strive to provide exceptional service to all our customers. If you need to cancel your booking or request a refund, please review our Refund Policy below.
Cancellation and Refunds
- Cancellation Period: The cancellation period and refund eligibility vary depending on the type of booking and rental duration. Please refer to your booking confirmation for specific details.
- Refund Eligibility: Refunds may be available for cancellations made within the designated cancellation period, subject to any applicable fees or penalties.
- Refund Processing: Refunds, if applicable, will be processed using the original payment method used for the booking. Please allow up to 7 business days for the refund to appear in your account.
- No-Show Policy: Failure to cancel a booking or pick up the rental vehicle as scheduled may result in forfeiture of the rental fees and any associated charges.
- Special Circumstances: In certain cases, such as unforeseen emergencies or circumstances beyond your control, we may consider refund requests outside of the designated cancellation period. Please contact us directly to discuss your situation.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Notify us of your cancellation or refund request as soon as possible by contacting our customer support team at contact@carrentalwala.com.
- Provide Details: Include your booking details, reason for cancellation, and any relevant documentation to support your request.
- Await Confirmation: We will review your request and confirm eligibility for a refund based on our Refund Policy.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at contact@carrentalwala.com. Our customer support team is here to assist you.
