Prohibited Use Policy

1. What Is a Prohibited Use Policy?

A prohibited use policy explains activities that a renter must not carry out with a hired vehicle. Its purpose is to encourage lawful driving, protect the vehicle, reduce avoidable safety risks and clarify the responsibilities of the person using the car. When renting a self-drive vehicle, customers should understand both the general rules of the road and the specific conditions of their rental agreement.

Car Rental Wala customers should read the booking confirmation, follow the agreed vehicle-use conditions and ask for clarification before undertaking an activity that may fall outside the permitted use. The examples below describe common restrictions in self-drive rental agreements; the precise terms applicable to your booking should be confirmed directly.

2. Driving Under the Influence Is Prohibited

Never drive a rental car after consuming alcohol, using illegal drugs or taking medication that makes driving unsafe or is incompatible with driving under applicable law. Impaired driving can endanger the driver, passengers, pedestrians and other road users. If you are not fit to drive, do not start or continue the journey. Arrange a safe alternative rather than putting people at risk.

Customers should also avoid driving when severely fatigued, unwell or otherwise unable to control the vehicle safely. Follow traffic laws and the vehicle manufacturer’s safety guidance throughout the rental period.

3. Racing, Stunts and Dangerous Driving

A rental car must not be used for racing, speed tests, rallies, drifting, motorsport events or dangerous stunts unless the rental provider has expressly authorised a permitted activity in writing. Public roads are not suitable places for speed challenges, filming stunts or testing a vehicle’s performance. Such activities may cause injury, damage and legal consequences.

Drive according to posted speed limits, road conditions and applicable law. Avoid aggressive acceleration, unsafe overtaking, sudden manoeuvres and other behaviour that could put people or property at risk. A vehicle rented for everyday transport should not be treated as a competition or stunt vehicle.

4. Only Permitted Drivers May Drive the Car

The person who books the car should check who is authorised to drive it under the rental agreement. Do not hand the keys to an unapproved friend, relative or other person, even for a short distance. Additional drivers may require verification, documentation or prior approval. Confirm the process with the rental provider before allowing anyone else to drive.

Keep the required driving licence and identification available, and provide accurate information during booking and verification. Using false documents, misrepresenting driver details or concealing who will operate the car may breach the rental terms. If you are unsure whether a second driver is allowed, ask before departure.

5. Illegal Activities and Prohibited Goods

A rental vehicle must not be used to commit, assist or conceal an illegal activity. Do not use it to transport prohibited goods, contraband, unlawful weapons, illegal drugs or hazardous materials in breach of applicable law or the rental agreement. Customers are responsible for ensuring that their journey and the items they carry are lawful.

Do not place the vehicle, its keys or documents at the disposal of a person who intends to use them unlawfully. If you are uncertain whether an item may be carried, check the applicable law and seek clarification before placing it in the vehicle. This policy is not a substitute for legal advice about a specific item or situation.

6. Commercial Use, Sub-Renting and Paid Transport

Some self-drive rental agreements restrict the use of vehicles for taxi services, ride-hailing platforms, paid passenger transport, courier work, delivery services, advertising or other commercial activities. Do not assume that a personal-use booking allows commercial use. Read the agreement and obtain express permission in writing if you intend to use the car for a business-related purpose.

Customers must not sub-rent, lease, sell, transfer possession of or otherwise hand over the vehicle to another person in violation of the rental terms. A booking is not automatically transferable. If another person needs to use the car, ask the provider about the approved procedure rather than informally passing on the keys.

7. No Unauthorised Towing, Overloading or Off-Road Use

Do not use the rental car to tow, push or pull another vehicle, trailer or heavy object unless the provider and vehicle specifications expressly permit it. Carry no more occupants or luggage than the vehicle’s permitted capacity. Overloading can affect braking, steering, tyre performance and passenger safety.

Off-road driving, driving on unsuitable terrain, entering restricted areas or taking a vehicle through deep water may be prohibited under the rental agreement. A road that appears passable can still hide hazards or cause serious damage. Use the vehicle only on routes and surfaces that are permitted and suitable for it. Confirm any special destination or terrain requirements in advance.

8. Do Not Modify or Tamper With the Vehicle

Customers should not remove, replace, disconnect or modify vehicle parts, accessories, registration identifiers, odometer equipment, GPS or telematics devices, safety systems or other installed equipment. Do not apply permanent branding, stickers, paint or other alterations without permission. Tampering may affect vehicle safety, tracking, maintenance or legal compliance.

If a warning light appears, a tyre is damaged or the vehicle develops a mechanical problem, stop somewhere safe when appropriate and contact the rental provider for instructions. Do not attempt a repair or alteration beyond what is safe and authorised. Keep records of the issue and follow the relevant roadside assistance or breakdown process.

9. Damage, Accidents and Reporting Problems

Report an accident, theft, damage, mechanical fault or safety concern promptly through the contact method specified in your booking. If there is an emergency, prioritise personal safety and contact the appropriate emergency services. Follow legal reporting requirements and the rental provider’s accident procedure. Do not continue driving a vehicle if doing so may create further danger or damage.

Customers should not conceal damage or delay reporting an incident in the hope that it will go unnoticed. Any responsibility for repairs, deductibles, recovery or other costs depends on the rental agreement, facts of the incident, insurance terms and applicable law. Do not assume that every type of damage is covered by insurance or that every claim will be paid.

10. Geographical Limits and Interstate Travel

Some vehicles may have restrictions on where they can be driven. Before travelling outside the pickup city, crossing a state border or visiting a remote or restricted destination, confirm that the route is allowed for your specific booking. A request for approval is not the same as approval. Keep written confirmation of any permitted change to the route or destination.

Do not drive into a prohibited area, across an international border or into a location restricted by law or the rental agreement. Additional permissions, documents, tolls, taxes or permits may be relevant to some journeys. These requirements and costs should be checked for the actual route rather than assumed from a general policy page.

11. What Happens If a Policy Is Breached?

A breach of rental conditions may lead to action under the applicable agreement. Depending on the circumstances and contractual terms, a provider may investigate the incident, ask the renter to stop an unauthorised activity, arrange recovery of the vehicle, terminate the rental where permitted or seek payment for substantiated costs or damage. Serious conduct may also have consequences under applicable law.

Car Rental Wala should state any specific fees, penalties, liability limits or termination procedures in its actual rental terms before publishing them as binding conditions. This page does not set a fixed penalty amount or promise a particular outcome for every incident. Any action must be consistent with the applicable agreement and law.

12. How to Stay Within the Rental Rules

• Read your booking confirmation and rental agreement before collecting the vehicle.
• Use the car only for permitted purposes and follow all applicable traffic laws.
• Ensure every driver is authorised and appropriately licensed.
• Check destination, interstate and geographical restrictions before departure.
• Do not use the car for racing, stunts, unauthorised commercial work or unlawful activities.
• Do not tamper with vehicle parts, documents, GPS, odometer or safety equipment.
• Report accidents, damage, warning lights and breakdowns promptly.
• Contact the rental provider if you need approval for a change or are unsure about a rule.

13. Contact Car Rental Wala for Clarification

Before you start your journey, ask questions about any restriction that may affect your plans. You can contact Car Rental Wala by WhatsApp on +91 80046 29801 or by email at info@carrentalwala.com. Share your booking details and the intended activity or route so that the team can explain the relevant conditions.

This page is intended as general information about prohibited use in self-drive car rentals. The applicable booking confirmation, rental agreement and law should be consulted for the actual requirements. Any specific fee, remedy, insurance condition or restriction should be clearly communicated to the customer and reviewed for consistency with applicable law before the booking is accepted.